Refund policy

Returns, Exchanges & Refunds

Australian & International Customers (outside the EU) We do not offer refunds, but we happily exchange items for a different style or size. To be eligible, your item must be unused, in its original condition, and in the original packaging. To request an exchange, please contact us at support@thetravelbra.com. Return shipping costs are the responsibility of the customer.

European Union Customers In accordance with EU consumer law, customers located in the European Union have the right to withdraw from their purchase within 14 days of receiving their order, without giving any reason. To exercise this right, please notify us at support@thetravelbra.com within 14 days of delivery. You must return the item within a further 14 days of notifying us. Items must be unused and in their original packaging. We will issue a full refund (excluding return shipping costs) within 14 days of receiving the returned item. The cost of return shipping is the responsibility of the customer unless the item is faulty or not as described.

Faulty or Damaged Items If you receive a faulty or damaged item, please contact support@thetravelbra.com.

Address for Returns and Refunds is The Travel Bra, c/- Malpa 3PL, 30 Westcombe St, Darra, 4076 AUSTRALIA